6.1. We will deliver the goods ordered by you to the address you give us for delivery, at the time you make your order unless otherwise agreed in writing with you.
6.2. We will inform you of the anticipated delivery date for the goods, which you have ordered, and any date notified to you for delivery will be approximate only. Where you are getting a third party to install the goods you should not make arrangements for such third party to install the goods until you are in receipt of the goods.
6.3. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.
6.4. Goods damaged in transit must be noted at the time of delivery, documented on the delivery note and delivery refused. It is your responsibility to check the goods for damage with the delivery driver and to notify us of any damages within a reasonable period. We will not accept claims for goods damaged in transits that were signed for as being in good condition.
6.5. A signature will be required when the goods are delivered. We are under no obligation to identify the person signing on your behalf or to establish whether such person is authorised to sign for the goods on your behalf.
6.6. Where we have agreed a delivery date with you and our carrier, but you are not present to receive the delivery, we reserve the right to charge you the cost of the failed delivery.
6.7. For palliated deliveries, the goods will be delivered as close as possible to the front door of the delivery address you have given us. If this location is unreachable for any reason, such as a narrow street, up a flight of stairs (such as flats), or any other obstruction, delivery will be made as near to your property as possible.
6.8. For palatalised deliveries, the driver is NOT insured to take the goods inside your property. The pallet will be delivered to a location as stated in clause 6.5, and it is strongly recommended that at least 2 able bodied persons are available to receive the delivery and carry the goods inside.
Most deliveries of palatalised items will come on a truck with a tail lift.
Please note. Generators over 300kg are exempt from the free delivery, and we will need to arrange the appropriate delivery as some of these machines which may require the use of a hyabb to unload. Delivery will not be made to properties with unsuitable access and driveways, a suitable location for delivery will need to be arranged.